// devops · sre · platform engineering
Francisco
Santucci
A decade building, automating and scaling cloud infrastructure — keeping production calm and pagers quiet.
01 / about
Generalist by design.
Reliable by habit.
I'm a DevOps engineer with 10 years handling infrastructure end to end — from network and VPN setup to cloud architecture, automation and GitOps. I can design and ship complete solutions across platforms, always weighing security, scalability and cost.
The part most people skip: I value soft skills above technical ones. Clear communication, teamwork and adaptability are what actually make projects land — I've seen it across teams in the USA, Canada, India, the UK and Europe.
Always learning, always looking for the boring, stable way to make systems better.
02 / architecture
A system, the way I see it.
The reference architecture I build and operate — edge to data, wrapped in observability, delivery and security. Not a slide. A mental model.
03 / experience
A decade in production.
- End-to-end AWS infrastructure: EKS, ECS, EC2, RDS, Lambda, API Gateway, ALB/NLB, Route 53, IAM.
- Kubernetes with Helm, ArgoCD, Karpenter, KEDA, cert-manager, ExternalDNS and external-secrets.
- Full observability stack: Datadog, Prometheus, Grafana, Alertmanager, PagerDuty, custom exporters.
- IaC with Terraform & CloudFormation, config with Ansible, images with Packer.
- CI/CD & GitOps: Jenkins, ArgoCD, Argo ApplicationSets and Rollouts.
- Security: SSO, VPN (AWS VPN, OpenVPN, PaloAlto), Nginx Plus HA, Vouch Proxy.
- Multi-environment infra (Dev, Staging, UAT, Prod) across AWS and Azure for Node, Java and .NET Core.
- IaC with Terraform, CI/CD with Azure DevOps and Jenkins, containers with Docker and ECS.
- Monitoring with Datadog, ELK, Prometheus, Grafana and Pingdom.
- Web server administration: Nginx, Apache, Tomcat, IIS, PM2; Linux and Windows Server.
- Environment Delivery: provisioning and configuring infra across Sandbox/Dev/Staging/UAT/Prod.
- Service Operation Hub: on-call for critical incidents with DBA, networking, security and app teams.
- AWS & Azure admin: EC2, S3, CloudWatch, Lambda, Route 53, CloudFront, Redshift.
- SQL Server Always On: cluster config, listeners and witness server for automatic failover.
04 / stack
Tools I reach for.
05 / education
Where it started.
06 / certifications
Paper to back it up.
07 / languages
Let's build something
that stays up.
Open to interesting infrastructure problems, new opportunities down the line, or just a good tech conversation.